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Knowledge base
FAQ
Account Management
2
I am having trouble with my account. How can I get help?
I am part of an organization that uses Outreach Grid. How do I get an account?
Point-in-Time Count
1
Conducting an Effective Point-In-Time Count with Outreach Grid
Users
First Responders/Police Officers
1
[WEB] First Responder
Outreach Workers
1
[WEB] Outreach Worker
Case Managers
1
[WEB] Case Manager
Shelter Operators
1
[WEB] Shelter Operator
Reports
2
[WEB] Accessing Reports
[WEB] Request Custom Reports
Encampment Tools
2
[WEB] Adding a Camp
[WEB] Comments and Observations
Client Tools
5
[WEB] Private Profile
[WEB] Client Creation
[WEB] Public Profile
[WEB] Adding Assessments and Editing a Client
[WEB] Adding a Client Encounter and Client Locations
iOS User App
8
[iOS] Logging In
[iOS] Creating Encampments
[iOS] Creating New Clients and Client Encounters
[iOS] Client Public Profile and Private Profile
[iOS] Shelter Tools: Requesting A Bed Reservation, Extending Confirmed Reservations, and Cancelling Reservation Requests
View all 8
Quick Infographics
2
How To: Create Reservation Requests
How To: Manage Reservation Requests
How To
6
[WEB] Updating Notifications
[WEB] Accessing Training Materials
[WEB] First Time Logging In/Resetting Your Password
[WEB] Using the Datepicker in Outreach Grid
[WEB] Using the Maps in Outreach Grid
View all 6
Point in Time Count
1
The Event Command Center
Contributors
iOS Contributors App
2
The Outreach Grid Contributor App for iOS
App Volunteer Handbook - For Pinellas County
Android Contributors App
1
Video: The Outreach Grid Contributors App for Android
How To
4
The Outreach Grid Contributors App
Creating an Account
Creating Client and Encampment Incidents
Pinellas Volunteer Handbook - Web
Help Desk Software
by Freshdesk